Learning from information systems failures by using narrative and ante-narrative methods

Author Addresses: D Dalcher, Department of Computing Science, Software Forensics Center, Middlesex University, Trent Park, Bramley Road, London, N14 4YZ, UK; [email protected]. L Drevin, Computer Science and Information Systems, Potchefstroom University, Private Bag X6001, Potchefstroom, 2520, South Africa; [email protected] (Currently on study leave – at Middlesex University) Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that the copies are not made or distributed for profit or commercial advantage, that the copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than SAICSIT or the ACM must be honoured. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. © 2003 SAICSIT